The Haunted Mansion reopens with Virtual Queue
EXCITED for the Spooky Season
Jack Skellington, the Pumpkin King, has been hard at work adorning the Haunted Mansion for its special Haunted Mansion Holiday event—complete with chillingly festive details influenced by Tim Burton’s The Nightmare Before Christmas.
Encounter thrilling visuals and seasonal delights crafted by the inhabitants of Halloween Town. Sally, Oogie Boogie, and other creatures from the beloved movie will be present to greet you with “Season’s Screamings!”
Decked Out for the Hallow-Days
Join us as we transform the Haunted Mansion into a realm of eerie enchantment for the Haunted Mansion Holiday! Under the creative direction of Pumpkin King Jack Skellington, the mansion is adorned with frightfully festive decor inspired by Tim Burton’s The Nightmare Before Christmas.
Prepare yourself for an unforgettable experience filled with thrilling sights and seasonal surprises brought to life by the denizens of Halloween Town. From the whimsical charms of Sally to the menacing presence of Oogie Boogie, beloved characters from the film will be on hand to wish you a chillingly delightful “Season’s Screamings!”
Come immerse yourself in the magic and mischief of this unique holiday celebration, where every corner of the Haunted Mansion tells a tale of spooky delights and merry frights. Discover new twists on classic Halloween themes and embrace the spirit of the season with Jack Skellington and his ghoulish crew.
What Is a Virtual Queue?
From time to time, a virtual queue—accessible via the Disneyland app—may be used for select attractions or experiences. When a virtual queue is in place, you can request to enjoy that attraction or experience later in the day, so you can enjoy other experiences while you wait. Generally, when the virtual queue is in place, standby options are limited and not always available, and Guests must use the Disneyland app to enter the attraction or experience.
How It Works
When the virtual queue is in use for an attraction or experience that you would like to enjoy, here’s how it works:
Plan Ahead — Before Your Visit
Make sure you have the Disneyland app, with notifications enabled so you receive important updates about the virtual queue—including callback details and daily distribution times.
Select one member of your party to access the virtual queue to check for an available boarding group for everyone in your party. If multiple people in your party try to join the virtual queue simultaneously, that may inhibit your ability to join a group.
Get Ready to Join the Virtual Queue!
On the day of your visit, you may have the opportunity to join the virtual queue at daily distribution times, which are subject to change or cancellation as availability allows. Distribution schedules will be available in the Disneyland app.
Follow these steps to join the virtual queue:
- Step 1 – Check Availability: Log in to the Disneyland app at one of the distribution times. Select “Virtual Queues” on the home screen to view the current status and next steps for joining a virtual queue. The app will indicate when there is no availability for a specific distribution time, or if a backup group is available.
- Step 2 – Enroll Your Group: As long as your Disney account is linked to your group’s park tickets, and everyone has valid admission and park reservations for the park you will visit, you can enroll everyone in the virtual queue at the same time (subject to availability).
- Step 3 – Enjoy the Experience: If your boarding group is called to return, you’ll receive a notification via the Disneyland app. Then, head over to the entrance of the experience within your designated return window.
Please be aware that:
- Guests with a Magic Key pass or Park Hopper ticket, who will start their day at the other park, may begin crossing over between the parks at 11:00 AM to redeem their boarding group. The ability to visit a park is subject to the park’s capacity limitations, and a boarding group does not guarantee park admission.
- Joining the virtual queue does not guarantee the ability to participate in the experience.
- In order to give as many Guests as possible the opportunity to join the queue, each Guest can enter the virtual queue for a given experience no more than once per day, subject to availability.
- Boarding groups for a virtual queue are limited, subject to availability, and are not guaranteed. Not all boarding groups may be called to return, based on availability of the experience. Also, shows might be cancelled.
- If more than one attraction is using a virtual queue, Guests will need to enter those virtual queues one at a time. But Guests may enter a virtual queue for an attraction and one for entertainment or 2 entertainment offerings at the same time.
